Trial Online
Virtual Visits

Collect Data during site visits, between visits and through remote virtual visits.

Virtual Visits is a communication module to use for Site-to-Patient communication during clinical trials.
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About Virtual Visits

Trial Online provides a complete suite of products to run clinical research projects with total flexibility.

Using the Trial Online Virtual Visit Telehealth solution gives patients the security and convenience of participating from their home, while the investigator safely monitors symptoms and tests upon collecting data.

Virtual Visits allow the investigator to observe the participant, instruct them to complete assessments, and record their observations directly into the EDC system.

Virtual Visits is when a medical study visit takes place remotely with the investigator and patient in different geographical locations, connecting via the Trial Online system and ePRO app.

Patient Centricity
with Virtual trial Visits

It is not uncommon that patients may have a fair distance of travel to attend each planned visit. Overcoming challenges like distance, while ensuring the health and safety of patients enrolling in your critical trial, can easily be tackled with our Virtual Visits tool.

Virtual Visits increase compliance as patients are more likely to attend a video call than having to travel far distances. This, in turn, reduces any reimbursement costs offered to enrolled patients as travel expenses don’t have to be settled. 

If physical visits cannot be excluded, it is possible to run a hybrid trial where visits are conducted both physically and virtually online.

How to conduct
Virtual Visits

Trial site staff can access patients participating in the trial through ordinary lists in Trial Online’s EDC or ePro system. Virtual visits are scheduled and calls are initiated by site staff directly to the patient’s mobile device through the downloaded ePro app. All prior chat history with the patient is visible which allows for any site staff member to quickly ascertain the patient’s condition and any concerns from prior virtual visits.
The entire visit is conducted in 5 simple steps:
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Patients download the ePro application to their iOS or Android mobile device.

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Trial investigators begin a scheduled Virtual Visit by starting a video or voice call to the patient's mobile device through the Trial Online ePro app.

The video call option allows clinicians from anywhere in the world to directly communicate with a trial patient, monitoring the collection of data, for example, temperature or breath examination, under direct supervision and direction of the clinician.

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Enabling video ensures that data is collected correctly and the test is conducted appropriately while results can be shown through the camera in real-time.

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Patients can also take images, for example, skin issues, and send them through the chat alongside the video call. All images uploaded are saved for later reference.

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The doctor can evaluate the condition and advise next steps including if an in-person consultation needs to be scheduled, as well as add a note to the patient’s eCRF.

Text Messaging

Text messaging allows patient and trial investigators to communicate alongside video and voice calls, and information regarding the trial can be text messaged to all participating study patients.

Features:

Benefits of Trial Online's Virtual Visits

The benefits stem beyond continuity of medical trials during travel restrictions, as Virtual Visits also allow pharmaceutical companies to decrease costs by minimizing travel budgets and offering virtual visits as a regular procedure for new medical trials.
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All prior chat history with the patient is visible to site staff before and during Virtual Visits for reference.

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Follow up appointments are scheduled and patients receive notifications as well as reminders of upcoming Virtual Visits in the ePro app.

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To ensure no messages sent from patient to site are left unanswered it is possible for sites to configure message/information at site level for non-office hours, including replies to patients about opening hours and re-directing patients to other contact paths in emergency situations.

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Virtual Visits work alongside electronic data collection as well as ePRO/eCOA clinical trials and post-market studies.

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A full audit trail is accessible if necessary.

Our other Products

ePRO

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Next-generation patient data collection for validated questionaries on patients own phone, or Replior provided pre-installed phones.

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EDC

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Proven EDC system based on 20 years and over 1000 trials track record. Fully role-based to enable review, query, verify, approve and sign-off on forms to produce quality data.

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eConsent

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Enables patients and researchers to take the first critical contact remotely in a safe and secure way

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